1. Who We Are
Nairobi Real Estate is a Nairobi property intelligence and advisory platform based in Kilimani, Nairobi, Kenya. This privacy policy explains how we collect, use, store and protect your personal data when you use our website at nairobirealestate.co.ke or interact with our team.
2. What Data We Collect
We collect personal data that you provide directly to us through our website forms, including your name, email address, phone number, property interests, budget and any messages you send us. We also collect standard technical data including IP addresses, browser type, pages visited and time on site through our analytics tools.
3. How We Use Your Data
We use your personal data to respond to property enquiries, send relevant property information that matches your stated interests, provide buyer guidance, improve our platform and services, and comply with legal obligations. We do not sell your personal data to third parties.
4. Legal Basis for Processing
We process your personal data on the basis of your consent when you submit an enquiry form, our legitimate interests in responding to property enquiries and improving our services, and compliance with legal obligations under Kenyan law.
5. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected. Enquiry data is retained for up to 3 years. You may request deletion of your data at any time by contacting us at info@nairobirealestate.co.ke.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. Our platform uses encrypted connections, secure database storage and access controls.
7. Cookies
Our website uses essential cookies to ensure proper functionality and analytics cookies to understand how visitors use our site. Analytics data is anonymised and does not identify individual users. You can control cookie settings through your browser.
8. Your Rights
You have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, withdraw consent at any time, and object to processing of your data. To exercise any of these rights, contact us at info@nairobirealestate.co.ke.
9. Third Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
10. Contact Us
If you have questions about this privacy policy or how we handle your data, please contact us at info@nairobirealestate.co.ke or write to us at Nairobi Real Estate, Lenana Road, Kilimani, Nairobi, Kenya.
For any privacy-related queries, contact us at info@nairobirealestate.co.ke or call 0141 361 320.